Customers who are experiencing financial hardship are encouraged to talk to us about ways we may be able to help. 

The TasmaNet Financial Hardship Policy has been developed to assist eligible customers in a fair and timely manner. There is no charge for customers requesting assessment or entering into an arrangement under this policy.

To find out more, contact us on 1300 792 711 or complete the contact form below.

Get in touch to see how we can help

Complete this form to get in touch with our customer support team.