Business Plus Internet

If your business depends on staying connected to your customers, your sites, and your people, you need TasmaNet Business Plus Internet.

TasmaNet Business Plus Internet delivers the unlimited, uncrowded Internet your business needs to thrive, backed by extended hours priority support from the TasmaNet Service Desk team and enhanced 12 hour nbn™ service restoration.

  • Our uncrowded network was built for business performance 
  • Unlimited data unlocks cloud solutions and offsite backup
  • Expert 100% Australian support 8AM - 8PM 7 days a week
  • 12 hour enhanced nbn™ service restoration SLA
  • Static IP address included as standard
  • We'll connect you fast nationwide using the nbn™ access network

Enter your address to check your nbn™ availability!

Please note that nbn™ has temporarily stopped accepting new orders for services delivered via HFC connection technology, due to a supply issue of components that are required to connect to the nbn™ HFC network. Visit the nbn™ FAQ or contact the TasmaNet sales team for more information.

When you fill out this online form, you can go through our online signup process.
If you have any questions before then our team can be reached on 1300 792 711.

Please note that NBN Co has temporarily stopped accepting new orders for services delivered via HFC connection technology, due to a supply issue of components that are required to connect to the nbn™ HFC network. Visit the NBN Co FAQ or contact the TasmaNet sales team for more information.

Business Plus 50 $119 per month

  • nbn™ 50/20 Speed Tier
  • Unlimited Data Usage
  • Choose a Modem or BYO
  • Static IP Address
  • $0 Connection Fee
  • HFC FTTN FTTC FTTB FTTP
    Connections
  • Minimum Cost $119 over 1 month
  • Sign up Now!

Business Plus 250 $249 per month

  • nbn™ 250/100 Speed Tier
  • Unlimited Data Usage
  • Choose a Modem or BYO
  • Static IP Address
  • $0 Connection Fee
  • FTTP
    Connections
  • Minimum cost $249 over 1 month
  • Sign up Now!

Why choose Business Plus Internet from TasmaNet?

Limitless Potential

Unlimited data lets you unlock productivity-boosting cloud software, easily work collaboratively on shared files, and protect your critical business data 24/7 with secure offsite backup.

Business Grade Performance

Our uncrowded network stops your business data from getting bogged down in the neighbourhood streaming traffic day or night, so you can focus on growing your business.

Static IP as Standard

TasmaNet Business Plus Internet includes a static IP address at no extra cost, keeping your people connected to your business shared files, network, and printers wherever they work.

7 Day Enhanced Support

Expert support every day of the week from our 100% Australian Service Desk team keeps you connected, backed by an enhanced 12 hour nbn™ service restoration SLA.

National Solutions

Our direct relationship with nbn Co means we can quickly connect your business sites Australia wide, and we control how the network prioritises your business data traffic.

Flexible Value

No lock-in contract and business friendly options like 24/7 support upgrades and voice and video data prioritisation make it easy to build the plan that suits your business and budget. 

Case Studies

Catholic Education Tasmania

Students can access world class online learning no matter where their school is located, thanks to a dependable superfast network from TasmaNet using nbn™ Enterprise Ethernet dedicated fibre.

MyTyreSite.com.au

Growing Tasmanian online business MyTyreSite.com.au is competing nationally and internationally thanks to dependable, symmetrical, high-speed Internet delivered over dedicated fibre.

How Enterprise Ethernet can help you

Improved student access to high-quality digital education resources, and workplace productivity gains are some of the benefits nbn™ Enterprise Ethernet is delivering for TasmaNet customers.

Enterprise Ethernet was a logical choice for MyTyreSite. I've got 15 people relying on good connectivity and every outage is a loss to the business, so being able to get a single pipeline means we no longer have to share our connection. We opted to start with a smaller pipeline and I see us upgrading that pipeline as the business grows.

Jared Mendham, General Manager, MyTyreSite.com.au

FAQs

TasmaNet Business Basic Internet offers unlimited, uncrowded plans at a great price for small businesses and home offices looking for Internet a step above everyday residential plans without needing extended support hours or priority service restoration. 

TasmaNet Business Plus Internet is built for businesses who simply cannot afford to be offline and need priority access to support and service restoration. Business Plus Internet includes enhanced 7 Day support from the 100% Australian TasmaNet Service Desk team during extended support access hours, enhanced 12 hour nbn™ service restoration SLA, and a static IP address. 

No problem! TasmaNet offers a range of support and service restoration upgrades to suit your business requirements. Contact the TasmaNet Sales Team for more information, or learn more about enabling your business with dependable fibre connectivity and enterprise grade support with nbn™ Enterprise Ethernet.

Use these guidelines to help you select the right plan speed to meet your expectations:

  • nbn™ 50/20 Mbps speed tier plans suit 2-4 users streaming video, running multiple applications, or working from home.
  • nbn™ 100/40 Mbps speed tier plans accommodate multiple users actively online at the same time, using video conferencing, and downloading and uploading large files.
  • nbn™ 250/100 Mbps speed tier plans power cloud software solutions, high bandwidth applications, offsite backup, and large numbers of simultaneous users.
  • nbn™ Fixed Wireless Plus aims to deliver the maximum potential wholesale speed the network is capable of delivering at the time of use, however actual service speeds may be impacted by network congestion on the nbn™ Fixed Wireless network and no performance guarantee is offered.
  • nbn™ Enterprise Ethernet delivers symmetrical download/upload speeds from 10/10 Mbps to nearly 1000/1000 Mbps via a dedicated fibre connection built to your business.

Speeds can be affected by factors within our control, such as the contention ratio of the service, and factors beyond our control, such as the content being downloaded by the end-user, your distance and the quality of the copper from the node or basement for services using FTTN and FTTB nbn™ connection technology, the location of your Wi-Fi router/modem, and the number of connected devices running through your router at the same time. 

Actual speeds of FTTN/C/B services will be confirmed after connection. TasmaNet will provide remedies to customers not able to achieve expected nbn™ performance, including the opportunity to move to an alternate plan or to cancel the service within the minimum term without penalty.

If your premises has previously been connected to the nbn™ broadband access network, standard connection takes 1-5 business days and is usually completed within the first 24 hours. New connections to the nbn™ broadband access network will require a connection appointment which is typically scheduled within 2 and 20 business days, dependent upon the availability of nbn™ technicians. We will confirm your nbn™ connection appointment after receiving your service application. 

Please note that NBN Co has temporarily stopped accepting new orders for services delivered via HFC connection technology, due to a supply issue of components that are required to connect to the nbn™ HFC network. Visit the NBN Co FAQ or contact the TasmaNet Sales Team for more information.

No, all TasmaNet Business Plus Internet plans have a $0 connection fee and can be cancelled any time by providing 30 days notice. If you are in a new development area and not already connected to the nbn™ broadband access network, a New Development Charge may also be applied by nbn Co. Any applicable charges will be itemised at checkout before you confirm your purchase.

TasmaNet Business Plus Internet plans have  no lock-in contract and can be cancelled any time by providing 30 days notice. If a 12-month contract is more suitable for you, please contact our Sales Team to discuss your requirements so we can best help you.  

No, you can bring your own! Note that the TasmaNet Service Desk team is not able to diagnose or provide support for hardware issues for non-TasmaNet supplied equipment and may refer you to the manufacturer's instructions for your modem.

Two Modem options are available for purchase at a special discount price + $15 flat rate postage to anywhere in Australia:

  • D-Link DVA-2800 $199 (RRP $329.95) Superior dual band Wi-Fi performance with full Gigabit Interface
  • D-Link DSL-G225 $99 (RRP $129.95) N300 Wi-Fi performance with dedicated Gigabit Ethernet WAN port

All Modems purchased from TasmaNet are covered by the manufacturers' warranty. 

No, but you are responsible for ensuring that the modem meets the required standard and is correctly configured. If your nbn™ connection technology is FTTN/B/C, your modem will need to support VDSL2+. The TasmaNet Service Desk team is not able to diagnose or provide support for hardware issues with non-TasmaNet supplied equipment and may refer you to the manufacturer's instructions for your modem.

A static IP address is a fixed address assigned to a device that allows other devices to easily locate and connect to the device. Businesses use Static IP addresses to provide remote access to their network for workers outside the office and to deploy file hosting on a central network server. TasmaNet Business Plus Internet plans include a static IP address as standard. A static IP address can be added as an optional upgrade to Business Basic Internet or Home Internet plans. 

TasmaNet Business Plus Internet services can be configured with optional nbn™ Traffic Class upgrades to prioritise bandwidth for voice and video data to deliver consistent performance and user experience for businesses relying on IP telephony and video conferencing. Get in touch with the TasmaNet Sales team for more information. 

Contact the 100% Australian TasmaNet Service Desk team between 8:00AM and 8:00PM (AEST) 7 days a week by calling 1300 792 711, or email servicedesk@tasmanet.com.au.

Some devices normally connected to a phone line will need to be registered with nbn™ directly such as medical alarms, monitored fire alarms, and lift emergency phones. Other devices to consider are security systems, fax and teletypewriter devices, EFTPOS terminals, health claim terminals, and existing landline phone services. We recommend contacting your current provider or manufacturer to ensure your specific device or service is compatible. To register your devices, visit the nbn™ website.

Learn more about upgrading your phone service or contact the TasmaNet Sales Team.

TasmaNet does not offer priority assistance services to customers with a life-threatening medical condition. If you require this service, contact Telstra.

Use of TasmaNet Business Plus Internet services are subject the conditions set out in the TasmaNet Standard Form of Agreement and the TasmaNet Acceptable Use Policy.

Want to learn more about how TasmaNet Business Plus Internet can enable your business?

Complete this form to get in touch with the TasmaNet Sales team.