Master Services Agreement

TasmaNet services are provided under the terms and conditions contained in our Master Services Agreement, the Service Schedules for particular services, and any conditions set out on the Service Order Form signed by both parties when provision of a service is requested.

To the extent of any inconsistency between these documents, the order of priority of interpretation is as follows:

  1. the Service Order Form
  2. the Service Schedule applicable to your service
  3. the Master Services Agreement terms.

For example, your Service Order Form may specify a minimum Subscription Term for your service, or the Services Schedule for your particular service may specify a cancellation fee applicable to that service that is calculated differently to the method set out in the Master Services Agreement. In each case, the Service Order Form or Service Schedule terms take precedence over the Master Services Agreement document.

Download TasmaNet MSA – Standard Sept 2017.