Out of Hours Business Support Options
| Support Services | Pay as you go support | Annual Fee - Silver | Annual Fee - Gold |
|---|---|---|---|
| Business days 17:00 – 8:00 | $95 Per Hour Phone Support Min Charge 0.25 hour Onsite Support Min Charge 3 hours including travel | Included | Included |
| Non Business days 8:00 – 17:00 | $125 Per Hour Phone Support Min Charge 0.5 hour Onsite Support Min Charge 3 hours including travel | $125 Per Hour Phone Support Min Charge 0.5 hour Onsite Support Min Charge 3 hours including travel | Included |
| Non Business days 17:00 – 8:00 | $180 Per Hour Phone Support Min Charge 1 hour Onsite Support Min Charge 3 hours including travel | $180 Per Hour Phone Support Min Charge 1 hour Onsite Support Min Charge 3 hours including travel | $180 Per Hour Phone Support Min Charge 1 hour Onsite Support Min Charge 3 hours including travel |
| Annual Fee Paid in Advance Per Connection: | $495.00 | $650.00 |
